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Free Personalization

Use Code: EXTRA10 on orders above ₹1800

    Terms & Conditions

     

     

    Please read the following terms and conditions very carefully as your use of this service is subject to your acceptance and compliance with the following terms and conditions (“Terms”). By subscribing to or using any of our services you agree that you have read, understood, and are bound by the Terms and conditions, regardless of how you subscribe to or use the services. If you do not want to be bound by the Terms, you must not subscribe to or use our services. In these Terms, references to “you”, “User” shall mean the end user accessing the Website, its contents and using the Services offered through the Website, “Service Providers” mean independent third-party service providers, and “we”, “us” and “our” shall mean Headway.

    INTRODUCTION

    Headwaymade.com is a website (“Website”) is an Internet-based content and e-commerce portal owned by Merlin brands(https://merlinbrands.com) (India) and operated by a partnership firm, registered under the Indian Partnership Act, 1932, and formed under the laws of India.

    – Use of the Website is offered to you on the condition for acceptance without any modification of all the terms, conditions, and notices contained in these terms, as may be posted on the Website from time to time. The partnership firm at its sole discretion reserves the right not to accept a user from registering on the website without assigning any reason thereof.

    USER ACCOUNT, PASSWORD, SECURITY

    You can register yourself by creating a password using your email. You are responsible for maintaining the confidentiality of the password and account and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify the company of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. The company cannot and will not be liable for any loss or damage arising from your failure to comply with these terms & conditions. 

    PRODUCT REGISTRATION

    You can register your Headwaymade product via registration form available on our website. You will hereby be required to submit information such as Invoice number if purchased on our official website, image of invoice if purchase was made via amazon or other online or offline platforms. If you received your Headwaymade as a corporate gift opt for the option provided on the form and follow given instructions. Your product is covered by a two year warranty from the date of purchase. Warranty for bulk order starts on the date the order is picked up from us and not the date its received by the user. The partnership firm at its sole discretion reserves the right not to accept a warranty registering on the website without assigning any reason thereof.

     

    SERVICES OFFERED

    The Company provides a number of Internet-based services through the Web Site (all such services, collectively, referred to as the “Service”)

    PRIVACY POLICY

    The User hereby consents, expresses, and agrees that he/she has read and fully understands the Privacy Policy of Headwaymade in respect of the Website. The user further consents that the terms and contents of such Privacy Policy are acceptable to him/her.

    LIMITED USER

    The User agrees and undertakes not to reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from this Website. For the removal of doubt, it is clarified that unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes, and unwarranted modification of data and information within the content of this Website is not permitted.

    USER CONDUCT & USE

    You agree and undertake to use the Website and the Service only to post and upload messages and material that are proper to carry out lawful activities, and you agree and undertake that when using a Service, you will not:

    – Defame abuse, harass, stalk, threaten, or otherwise violate the legal rights of others;

    – Publish post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material, or information;

    – Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded;

    – Violate any applicable laws or regulations for the time being in force in or outside India; and

    – Violate any of the terms and conditions of this Agreement or any other terms and conditions for the use of the Website contained elsewhere herein.

    EXACTNESS NOT GUARANTEED

    Headwaymade.com hereby disclaims all warranties of any sort with regard to the quality, contents, weight, finish, and appearance of the final Product as ordered by the user. The quality of any products, services, information, or other material purchased or obtained by you through the Website may not be identical to as depicted on the Website. In this instance, you agree that Headwaymade’s return/exchange/ warranty policy) shall be binding and enforceable in all respects.

    PRICING

    Prices for products are described on our Website and are incorporated into these Terms by reference. All prices are in Indian rupees. Prices, products, and Services may change at the Company’s discretion. Indian Taxes shall be extra as mentioned with each product.

    SHIPPING

    Title and risk of loss for all products ordered by you shall pass on to you upon headwaymade.com shipment to the shipping carrier.

    GOVERNING LAW

    These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Delhi.

    HEADINGS

    The headings and subheadings herein are included for convenience and identification only and are not intended to describe, interpret, define or limit the scope, extent, or intent of the Terms or the right to use the Website by you contained herein or any other section or pages of the Website or any Linked Sites in any manner whatsoever.

    INTERPRETATION OF NUMBERS & GENDERS

    THE TERMS HEREIN SHALL APPLY EQUALLY TO BOTH SINGULAR AND PLURAL FORM OF THE TERMS DEFINED. WHENEVER THE CONTEXT MAY REQUIRE, ANY PRONOUN SHALL INCLUDE THE CORRESPONDING MASCULINE AND FEMININE. THE WORDS ‘INCLUDE’, ‘INCLUDES’ AND ‘INCLUDING’ SHALL BE DEEMED TO BE FOLLOWED BY THE PHRASE ‘WITHOUT LIMITATION’. UNLESS THE CONTEXT OTHERWISE REQUIRES, THE TERMS ‘HEREIN’, ‘HEREOF’, ‘HERETO’, ‘HEREUNDER’, AND WORDS OF SIMILAR IMPORT REFER TO THE TERMS AS A WHOLE.

    If any provision of the Terms is determined to be invalid or unenforceable in whole or in part, such invalidity or unenforceability shall attach only to such provision or part of such provision and the remaining part of such provision and all other provisions of these Terms shall continue to be in full force and effect.

    REPORT ABUSE

    As per these Terms, users are solely responsible for every material or content uploaded to the Website. Headwaymade.com does not review the contents in any way before they appear on the Website. Headwaymade does not verify, endorse or otherwise vouch for the contents of any user or any content generally posted or uploaded on to the Website. Users can be held legally liable for their contents and may be held legally accountable if their contents or material include, for example, defamatory comments or material protected by copyright, trademark, etc. If you come across any abuse or violation of these Terms, please report to us at hey@headwaymade.com

    Points to be noted for Personalised Order

    No return policy- Personalised products cannot be returned, it’s final sale.

    Shipping time may take longer - Personalised products may take longer to ship than the usual delivery time.

    Shipping Info

    • Orders will be shipped within 1-3 days of orders being made. Please allow 4-5 business days for delivery, after the order is shipped.
    • Personalised products may take longer to ship.
    • Shipping may take longer due to unforseen circumstances
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    Warranty Information

    We offer 1 year warranty on all the products.

    • Your item will be covered under one year manufacturer warranty for manufacturing defects and are eligible for a return or replacement as per the policies (purchase proof or registration will be required for the claim).
    • For warranty-related questions mail us at warranty@headwaymade.com
    • Your warranty does not cover regular wear and tear, such as colour fading, dents from usage, scratches, powder coat chips from the flask being dropped, damaged, etc.
    • For extended warranty and more, kindly check Good Living Membership
    • Please note: The brand reserves the right to decide if the product is replaced or refunded.
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    Good Living Membership

    There’s always more on the Good Living side

    • Get an extra 1 year warranty on the standard warranty offer
    • Get an extra 5% Off on every order you make.
    • Earn & collect points on every order and redeem it on your next purchase
    • Sign up and get these exclusive deals
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